Did you know that if you happen to misplace $100 worth of parts because you don’t have organized bins, it could take as much as $1,000-$1,200 worth of sales to make up the loss, since the dollars you make come in net profit? It’s time to take control once and for all and this 14-page […]

A Service Writer’s Plan for Increased Success Presenter: Chuck Marzahn, RV Consultant Watch the webinar recording below and you will learn: – Key elements required to be a successful Service Writer. – 3 answers to every customer’s questions that easily gain your customer’s trust. – 4 vital pieces of customer service information to use so […]

In order to stay in business for 60 years, you need to establish core values in your dealership and know how to take care of your customers.  Through Excellence, Customer Delight, Integrity, Teamwork and having Fun, Tim Veurink and his staff have worked to make Veurinks’ RV Center a Top 50 dealer.  Located in Grand […]

To run the nation’s largest family-owned RV dealership, you need a dedicated Business Development Center equipped with a proven dealer management system.  The expansion of business combined with a rapidly-growing internet presence has created the need for a quicker turnaround time and follow-up process when it comes to handling customer requests.  In order for its […]

Recognized as a Top 50 Dealer by RV Business Magazine, Hilltop Trailer Sales has used 62 years of business expertise to build a loyal customer base in the Minneapolis/St. Paul area. In order to maintain a loyal customer base, Hilltop has added new technology to the business by upgrading from the original IDS Astra to G2 […]