“IDS CRM provides our salespeople and management with a more user friendly lead and customer management tool. The salespeople love the ability to have easy access to all the customer information (i.e. past conversation, what the customer is looking for etc) and ability to manage emails and follow ups from with-in the system. Managers are better able to track the salesperson’s daily productivity and status on every lead with the reports and Manager view. I feel the IDS CRM product gives us the ability to service our customers better and help us to create more traffic for our dealership.”
Brian Wilkins, Principal, Wilkins RV
“The biggest benefit in using the integrated Astra CRM solution is the ability to leverage the data we already have in our Astra G2 system and further market our products effectively. It's also much easier for us to provide our salespeople and management with integrated information and not deal with the compatibility issues that inevitably come with a bolted on solution."
Ed Morgan, Guaranty RV Super Centers