Astra CRM’s Revolutionary 360-degree Customer Visibility

Boost Sales and Enhance Customer Service at Your Dealership

Astra CRM, a comprehensive Customer Relationship Management solution from Integrated Dealer Systems (IDS), uses full integration with the data stored in your Astra G2™ system and will ultimately help you develop a more loyal customer base and sell more than you’ve ever imagined!

IDS Astra CRM’s exclusive 360-degree visibility easily integrates all activities!

Now you can…

• Create more targeted marketing campaigns with full visibility of your customer intelligence including their data, interests and history – for increased effectiveness and conversion rates.
• Benefit from automatic integration with your Astra G2™dealer management system, website leads, Microsoft Outlook™, and other powerful email marketing tools.
• Manage ALL of your leads in one place.  Astra CRM automates all of your customer, manufacturer, third-party and website leads in one, easy-to-use system.

Maximize the value of each customer relationship!

Astra CRM maintains and updates your customer records so you can easily…

• Spend more face-to-face time with your customers and develop stronger relationships that increase referrals and repeat business.

• Increase parts and service sales through automated reminders and notifications.
• Customize your own automated follow-ups, warranty renewals – even birthday greetings!
• Employ social media tools (Facebook, Twitter) to enhance customer communication.

Spend less time searching and more time selling!

• Astra CRM’s 360-degree visibility prevents leads from slipping through the cracks because all of your lead activity is at your fingertips.
• Implement automated sales processes and create customizable workflows for your sales staff.
• Track the effectiveness of your sales process with a Manager View tab that allows you to view the activity of your sales people and their conversion rates.

What IDS Users are Already Saying about Astra CRM…

“The biggest benefit in using the integrated Astra CRM solution is the ability to leverage the data we already have in our IDS Astra G2 system and further market our products.  It’s also much easier for us to provide our salespeople and management with integrated information and not deal with the compatibility issues that inevitably come with a bolted on solution.”

- Ed Morgan
Controller,
Guaranty RV Super Centers