I wanted to take the opportunity to tell you what a
positive experience I had at last
month's Atlantic City Parts and Service class.
I must admit that at first I was skeptical as to
how much more I needed to learn, but now
after the class I know I've only scratched the
surface. My knowledge of the Parts and
Service modules has greatly increased as a result
of the class. The Parts purchasing
RBNI function and the Service canned jobs set-up
were two specific areas that will
definitely benefit our operations. Your willingness
to address specific questions and
issues made this training experience feel like
a custom fit for our dealership.
This level of advanced training is definitely the
next step for a dealer after their original
installation training. I am considering sending
some additional personnel to the next
class.
Once again, thanks for an overall good experience.
