Navigating around your dealer management system without having the proper training is like navigating an unfamiliar area without a map.  You may arrive at your destination eventually, but not without a lot of frustration and lost time.  IDS provides a selection of training options that allow you to successfully realize the value of your system while improving efficiency and productivity.

Our professional services staff are experts on the IDS dealer management software products and understand how to easily adapt their training for different types of learners in both the RV and Marine industry.  The result is a variety of effective training options that are both easily accessible and affordable. 

“I was very impressed with Shaunna - she really knew her stuff!  I polled all of our managers and they all agree that the training was excellent.  Shaunna took the time to work with everyone individually and was very helpful with setting up IDS Astra G2.  I have spoken to all of the managers and they agree - she gets a 10!"

Art Bedard
Service Manager
McGeorge's Rolling Hills RV

In addition, IDS conducts several online training classes each month. By delivering these live classes over the Internet, participants are able to enhance their knowledge and gain valuable training without ever having to leave your RV or Marine dealership. For a complete list of upcoming online classes, click here.

Accounting and Reporting

The IDS Accounting and Reporting software sessions are designed to provide the learner with a review of basic functions and in-depth study of the accounting and reporting section of the Astra G2 application. Specific topics such as general ledgers, journal entries, accounts receivable/payable, sales tax, and daily, weekly, monthly, and yearly procedures will be covered. Participants will learn about the RV and Marine reporting capabilities of the application and how to analyze IDS reports.

Parts and Service

These sessions are designed to provide the learner with a review of basic functions and in-depth study of the IDS Astra G2 parts and service applications. Topics such as parts maintenance, sales, special orders, purchase orders and inventory will be covered. Participants will learn service topics such as parts pricing, work orders, service setup, estimates, canned jobs, warranty setup and processing.

Sales and Prospecting

The IDS Astra G2 sales software sessions are designed to provide the learner with a review of basic functions and in-depth study of the sales and prospecting section of the Astra application. This class will focus on the sales flow “deal from start to finish” utilizing the Astra application. Specific topics in manufacturer specs and options, dealer installed options, and inventory entry will be covered. Participants will learn sales and prospect management, including customer follow-up. IDS Sales and F&I setup and quotes will also be covered.

System Administration

This training session is designed to provide the learner with a review of basic functions and in-depth study of the system administration section of the IDS Astra G2 application. Participants will learn how to setup system security, how to configure the system for peripheral devices, and how to use various TCL commands and utilities. DesqTop system administrator, reporting methods, hardware topics and daily, weekly, monthly, and yearly system administration procedures will also be covered.