Client Services is an important part of your Dealer Management
Solution. Our consulting, support, training, and professional
services offerings ensure that you accomplish your business
objectives and that your system will remain a fundamental
part of your growth and success.
IDS maintains one of the largest, most experienced and competent
client services teams in the industry. We recognize that
our responsibility goes way beyond the initial sale, and
that our customers rely on us as partners in an ongoing relationship.
Explore our service offerings listed below and discover
why many of the most successful dealers partner with IDS
to deliver and maintain a complete Dealer Management Solution.
Consulting
IDS offers a
large variety of
consulting services
that can assist
you in areas such
as
implementation & set
up, hardware & network configuration, system security and
disaster recovery
planning.
IDS has worked
with many of the
most successful
dealerships in
the industry over
the last 15 years.
Let us put that
experience to work
for you.
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Support
A world-class
Dealer Management
System is only
as good as the
company that stands
behind it, and the IDS support staff is among the best in the business. We offer
a wide variety of support options to meet your needs and keep your system operating
at peak performance. Available both electronically and by telephone, you can
count on IDS to support you every step of the way.
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Training
Training is
essential in gaining
the skills necessary
to use your Dealer
Management System
to its fullest
potential. Whether
you are using our
online learning
center or our classroom
courses, you can
continue to build
efficiency throughout
the life of your
solution with the
wide variety of
training opportunities
available from
IDS.
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Professional Services
The IDS Professional Services Team is made up of individuals
with hands-on
industry experience
gained from working
in and for some
of the most successful
dealerships in
the nation. Their
services go way beyond basic system consulting into other
areas such as business process re-engineering and best-practice
development and management.
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