IDS employs teaching strategies and presentation
methods for in-house, regional and on-site training
on the following topics:
Accounting and Reporting
This four-day course is designed
to provide the learner with a review of basic functions
and in-depth study of the accounting and reporting section
of the Astra application. Specific topics such as general
ledgers, journal entries, accounts receivable/payable,
sales tax, and daily, weekly, monthly, and yearly procedures
will be covered. Students will learn about the reporting
capabilities of the application and how to analyze the
reports.
Parts and Service
This is a four-day course designed
to provide the learner with a review of basic functions
and in-depth study of the parts and service section of
the Astra application. Parts topics such as parts maintenance,
sales, special orders, purchase orders and inventory will
be covered. The student will learn service topics such
as parts pricing, work orders, service setup, estimates,
canned jobs, warranty setup and processing.
Sales and Prospecting
This three-day course is designed
to provide the learner with a review of basic functions
and in-depth study of the sales and prospecting section
of the Astra application. This class will focus on the
sales flow “deal from start
to finish” utilizing the Astra application. Specific
topics in manufacturer specs and options, dealer installed
options, and inventory entry will be covered. The student
will learn sales and prospect management, including customer
follow-up. Sales and F&I setup and quotes will also
be covered.
System Administration
This is a three-day course designed
to provide the learner with a review of basic functions
and in-depth study of the system administration section
of the Astra application. The student will learn how to
setup system security, how to configure the system for
peripheral devices, and how to use various TCL commands
and utilities. DesqTop system administrator, reporting
methods, hardware topics and daily, weekly, monthly, and
yearly system administration procedures will also be covered.
