IDS Astra G2 Release 20.1

Release 20.1 for your IDS Astra system is finally here.

 
Watch this webinar recording to see all the latest updates, including:

  • Service Mobile – our new and improved stand-alone version of the Service module in the original IDS Mobile App.

Click here to learn more and see it in action.

  • Enhanced and expanded functionality for transferring jobs from open to new work orders
  • Ability to attach comments to work order jobs (in addition to attaching comments to the entire work order)
  • Ability to have all DMS titles/descriptions come in dynamically from the IDS database (instead of being hard-coded), whenever a DMS report is generated
  • Ability to soft and hard close multiple locations at once
  • Ability to filter the appointment and delivery calendar by location

 

 

IDS Service Mobile Banner

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement