Announcements

IDS is pleased to introduce Kristy Davide as its new Accounting Support Analyst in the Oldsmar, Florida office. Kristy will be working on the accounting support team, assisting customers with day-to-day accounting issues and training needs.  Kristy previously worked for IDS from 2003-2007 on the implementation team and within the support department. Since that time, […]

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Support Requests That Get Resolved 40%-60% Faster At IDS, we are always striving to resolve your support requests faster. In that pursuit, we did an analysis of the type of information we get when a support request is logged. Here are the top 3 ticket descriptions we get: Call Me (no other details) Problem with […]

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Sign up for a short webinar to learn how you can increase your revenue with our SMS/Text message marketing service. When: 12:30 pm ET on Tuesday, November 22nd Duration: 30 minutes

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IDS is pleased to announce that Astra G2 Version 11.16.8 is now generally available. This release continues to focus on performance and stability of the system. We’ve addressed a significant number of defects across all departments and started laying the foundation for future work to improve usability, dashboards & reporting, and manufacturer integrations. The new […]

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Watch the webinar recording below to find out what’s new in IDS Astra G2 v11.16.04 Spring 2016 release.     View Webinar Q&A   Learn more about Astra G2 v11.16.04 release for RV/Trailer dealers   Learn more about Astra G2 v11.16.04 release for Marine dealers IDS Mobile App and Rentals Module If you’re interested in […]

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IDS is pleased to announce that Astra G2 Version 11.16.04 is now generally available. The Spring 2016 release focuses largely on Astra G2 performance and stability while providing a number of additional enhancements and integrations. The new version of the Mobile application includes various performance & stability fixes and the Rentals module is entering its final […]

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IDS is pleased to announce that Astra G2 Version 11.16.04 is now generally available. The Spring 2016 release focuses largely on Astra G2 performance and stability while providing a number of additional enhancements and integrations. The new version of the Mobile application includes various performance & stability fixes and the Rentals module is entering its final […]

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A. New Features and Enhancements Unpaid Work OrdersPrior versions of G2 only included work orders that have not been finalized in theManager. A configuration setting has been added to also include work ordersthat have been finalized but still have an unpaid customer balance. This willsimplify follow up and collection of outstanding balances.     Manufacturer […]

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