Announcements

Integrated Dealer Systems is pleased to announce that Astra G2 Version 11.14.11 is now generally available.  This release contains a variety of customer specific enhancements; continues to improve on performance, usability, and reporting; and further refines document management and mobile application capabilities. More than 70 customers contributed to this release. We thank all of you and would […]

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PURPOSE To help clients understand the process of Accounting Year End in Astra G2. Astra Product  G2.  Process The first item to keep in mind is that if period 12 is not closed separately, the period 12 month-end routine will be completed during the year-end process. The second step will be to add as many […]

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PURPOSE: The ticket portal will allow users to see the history of a dealerships support tickets, view current tickets, add notes to a current ticket, or create a new ticket. This technical document will demonstrate the different options. Astra Product: Ticket Portal Process Users may access the ticket portal by going to https://crm-ctp.constellationhbs.com. If a user has not […]

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PURPOSE: To provide a better understanding to dealers of consignment units. Astra Product: G2   FAQ 1. How does the dealership pay off the bank and the consignee on a consigned unit? The user will create an I Option payable to the bank. When creating the I Option payable the user will enter the letter I and […]

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The latest release of Astra G2 now includes an updated Welcome Page.  You should make it a point to check this page frequently because it serves as your go-to resource for software help and the most up-to-date news and announcements from IDS. There are many items we have placed on the Welcome Page to assist […]

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A comprehensive disaster recovery plan is essential for all businesses. Maintaining and monitoring a nightly backup rotation may help ensure a quick data recovery from both minor and major server issues. At IDS we recommend a minimum rotation of retaining nightly backups for 7 days, a weekly backup for 4 weeks and monthly backups for […]

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PURPOSE: To help the user understand how security in G2 is set up.  Astra Product: G2 Process G2 Security is divided into 3 sections: User Security, Role Security and Sub-Routine Security. Users are assigned predefined security settings called role security. Existing role settings can be changed or you can create your own security roles to suit […]

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PURPOSE: To help answer the most frequently asked questions while running a parts file conversion. Astra Product: G2 Parts Manager. FAQ’s What is different in G2 compared to the old Astra menus? Very little has changed. The steps are still the same, but the G2 screen is much easier to use and will put all the conversions […]

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Just before placing an order Ensure all “Parts” that are required are on each job, on the “Work Orders” they are required for.                                                                2. […]

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In G2, to speed up the locating of reports from the growing list of reports available in the Parts, Service and Sales module, sub-categories have been included in each of these modules. This change only applies to G2. To See an Example of This Categorization have the user access G2 Sales> Sales Reports> Run Sales […]

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Integrated Dealer Systems is pleased to announce that Astra G2 Version 11.14.07 is now generally available.  This release contains a variety of customer specific enhancements; continues to improve on performance, usability, and reporting; and further refines document management and mobile application capabilities. Release Highlights Performance & Usability   CRM Leads Screen loads much faster than […]

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Integrated Dealer Systems is pleased to announce that Astra G2 Version 11.14.07 is now generally available.  This release contains a variety of customer specific enhancements; continues to improve on performance, usability, and reporting; and further refines document management and mobile application capabilities. Release Highlights Performance & Usability   CRM Leads Screen loads much faster than […]

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