Users Receiving Parts Special Orders now have the ability to automatically email a Customer upon Receipt of a Special Order Part in Parts Purchasing.
This feature applies to both G2 and Astra.
To Set Up the Configuration and Create an Email After a Parts Sale:
In G2 Admin> Setup> Update Modules Configurations, click on the Parts tab, and on line 65 “Email Customer / PO author when Customer special orders are received” in the Values Column, enter C for the Customer to receive a notification email (or B if you want both the Customer and the PO author to receive the email.)
Then in G2 Parts> Purchasing> Update Purchase order, Receive the Parts on a Purchase Order that has Parts designated for a specific Customer, then Save the Purchase Order.
Then a window should pops up with the To: defaulting to the Customer’s email address (the To: email address can be changed to your own email address to test this). Now click on the Send button (in the red box below).