How to Pull Up a Report Listing the Parts Deleted from Work Orders

With the 12.2.3 release of IDS Astra (or higher), you can pull up a new parts report that lists all the work orders – open or closed – from which parts have been removed, based on a specific date range.

In G2, you can find the report on the Service reports menu, where it’s listed as Work Order Parts Deleted. In traditional Astra, choose 4-3-2-34-20.

The report contains the following prompts:

  • From Date
  • To Date
  • Work Order
  • Part Number
  • User ID

Here’s an example:

Work Order Parts Deleted Report

And the following columns:

  • Work Order number
  • Date
  • Part Number/Description
  • Job #
  • Quantity
  • User

Here’s an example:

Work Order Parts Deleted Report Example

This report will show if the part quantity used is reduced or if the parts line is deleted from the work order.

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement