Service: Jobs by Job Status Report Improvements

Release 11.14.4

The Work Order Jobs by Job Status report formerly printed for all Authors; now the User has the ability to choose to see this report for a single Author or for all Authors.

To Try Selecting the Data on this Report by Author:

In G2 Service> Service Reports, select the W/O Jobs by Job Status Report, then enter though the prompts. At “Enter WO by AUTHOR (*= all):”, enter a single Author Code, and Preview, then click on Print. If this report has any results, they should just be for this Author.

Servcie-Jobs by Job Status

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement