Service: Warranty Manager Now Has MFG Claim No Column

G2 – Service

Add Manufacturer’s Claim Number Column in the Claim Manager View

It was requested that Manage Warranty Claims allow for a column in the Detail Grid for the Manufacturer’s Claim Number, even if a Custom View has to be created.

This new feature applies only to G2 Users.

In G2 Service> Manage Warranty Claims, the top Detail Grid should now show a column labeled Mfgr Claim#. This column can be sorted and filtered – see the example below:

Warranty Manager

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement