Service: Work Order Manager Performance Improvements

Release 11.14.4

Users will notice a marked improvement in the quickness with which the Work Order Manager screen initially loads now.

This feature only affects G2.

To Try Out the Speedier Work Order Manager:

In G2 Service> Work Order > Manage Work Orders, notice that once the screen load, the grid then loads the last 25 recently viewed Work Orders very quickly now. If the User clicks on Select button now, the grid will be loaded based on your selected criteria and may load hundreds of Work Orders.

Service - WO Manager Performance

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement