IDS Welcomes Marc Hertert to its Sales Staff

IDS is pleased to welcome Marc Hertert as its new Inside Account Manager. Marc’s responsibilities are to assist IDS customers with new products and to work with them to determine the best solutions for their businesses. Marc’s area of expertise is focused around Astra CRM, IDS Astra G2, and associated IT requirements.

Prior to working at IDS, Hertert worked with independent retailers helping them implement best practices and improve sales processes.

“Marc is a great addition to our staff,” - said IDS Director of Sales, Greg Carradus.  “His previous experience in helping implement best practices with independent retailers of all sizes, will be a valuable asset to our team, but more importantly an asset for our customers.”

When Marc isn’t working he enjoys camping, biking, hiking, clay shooting, scuba diving and spending time with his family.

If you have any inquires for Marc, call him at 800-769-7425 ext. 126 or email

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Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement