New IDS Astra CRM Options Designed to Boost Revenue

Now that you’re in the heart of your busy season, do you feel confident that you know all of the customers who have come through your door and that your sales staff is following up with them properly?

IDS CRM can eliminate the guesswork by helping you track all of your customer traffic and has a variety of options to ensure your sales staff follows up properly with each and every prospect in a timely manner.

There are two options to choose from:

IDS Basic – Designed for those just looking for a shared contact database to simplify your prospect and customer management.  It has the foundational tools you need with contact and opportunity management, and it’s integrated with IDS Astra.

Pro-Plus Package – This complete CRM tool includes everything you need to boost revenues for the sales, service, and parts departments of your dealership.  By implementing IDS CRM Pro-Plus, you’ll benefit from:

  • Round Robin Lead Distribution (assign leads based on brand, source, geography etc.)
  • Email Marketing Integration (allowing for triggered email marketing based on customer action)
    • Drive open rates from 20-25% to 70-75%
    • Transparent marketing- Track the success of each campaign to the customer level
    • Use to market
      • Promotional sales
      • Seasonal service
      • Extended service contracts
      • Could potentially free up Astra Licenses for the dealership
      • Electronic lead integration (leads come directly into the system with NO DATA ENTRY)

In addition, you will receive 6 months of Premium CRM Pro-Plus Support which entails:

– Priority support when you need it most – most questions will be in the first 6 months

– Access to CRM consulting from our trained experts who will answer questions on a priority basis

To learn more on how IDS CRM can significantly improve your sales process, contact Marc Hertert at 800.769.7425 x126 or email mhertert@constellationdealer.com.

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