The IDS Astra CRM product includes several powerful features designed to help RV and Marine dealers maintain continuous contact with their customer base. One of the key elements in utilizing IDS Astra CRM properly is making sure you have your RV and Marine sales staff set up in your system correctly. Here are the steps that will assist you with setting […]

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By Karla Homberg Did you know that you can remove a batch from a deposit in IDS Astra G2’s RV and Marine dealer management software? When updating a bank deposit in IDS Astra G2’s dealer software, all outstanding batches will be listed. To remove a batch from this deposit, simply right-click on the batch number you wish to remove […]

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Did you know that all the Grids in IDS Astra G2 can be exported and/or printed? This quick and easy feature can prove to be a very valuable asset to your RV or Marine Dealership. Using it is simple… in your IDS Astra G2 dealer management software, open the Grid.  In this example, the Work Order Manager, load your […]

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By Jenn Varela – IDS Contributor Let’s face it, there’s an awful lot of information out there about social media.  As an RV or Marine dealer, who’s already invested the time and resources in your IDS dealer management software and your website, should you also invest your time in social media or shouldn’t you?  Should you hire someone to manage […]

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By Marilyn Melkus – IDS Software Consultant During a recent onsite visit, I was able to show the dealership how to setup their Parts & Warranty departments to use the IDS EDI (Electronic Data Interface) in order to submit Parts Purchase Orders and Service Warranty Claims via the IDS Astra G2 RV and Marine dealer software […]

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Everybody wants it, everybody has tried it… so is your Daily Sales Traffic Log accurate? The Daily Sales Traffic Log is an integral part of analyzing the effectiveness of your salespeople.  An accurate Daily Sales Traffic Log should include: –  Customer information –  Salesperson –  Marketing source (how did the customer learn about us) –  […]

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An easy, and often overlooked, way to expand an email marketing program for your RV dealership is to include trigger-based email campaigns. Since these are activated by specific actions and the behaviour of your customers, your email marketing will be more relevant, more effective, and you’ll ultimately increase revenue. Defining Trigger-Based Messaging So what exactly […]

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Is your dealership in need of a website that’s easy for your staff to use, your customers to navigate, and built to help your business rank high in search results?  If so, then we have great news for IDS Astra Marine and RV dealer management software users… Dealership Unlimited! Designed specifically with the needs of RV and […]

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Ever wanted an easy way to find all your RV or Marine Opportunities and Contacts who’ve expressed an interest in a specific brand or model?  Ever wished you had a convenient way to locate all your Leads from a specific source? IDS Astra CRM’s Go search feature, introduced several months ago, offers a quick and easy free-form […]

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If you could reduce the time your Parts department, Accessory Store / Ship’s Store personnel spend managing inventory and spend more time selling to customers, would you be interested in how? I have listed the top 7 tasks I find waste the most time in the RV and Marine dealerships I visit, and how IDS […]

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