IDS is pleased to welcome Marc Hertert as its new Inside Account Manager. Marc’s responsibilities are to assist IDS customers with new products and to work with them to determine the best solutions for their businesses. Marc’s area of expertise is focused around Astra CRM, IDS Astra G2, and associated IT requirements. Prior to working at IDS, […]

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By Jenn Varela – IDS Contributor Everywhere we turn we’re surrounded by businesses asking us to “Like” them on Facebook.  Our friends and family are using Facebook to keep up on the latest news and information.  It seems that Facebook has become the sort of one-stop-shop for all information.  You get whatever you want delivered […]

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Conducting a parts count in the IDS Astra G2 RV and Marine Dealer Management Software is easy when you follow these steps… To access the parts count application to go Parts>Utilities>Conduct a Parts Count from the G2 Navigator. In the IDS Astra G2 parts count application, the steps in which to process the parts inventory are […]

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The latest release of IDS Astra G2 introduces a NEW Remote Assistance Tool designed to connect your workstation to the IDS Support Department quicker and easier. Previously you were required to log into a site, download, give us control numbers, etc. before IDS could remotely access your machine.  Now it is a simple process directly from the IDS […]

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The IDS Astra CRM product includes several powerful features designed to help RV and Marine dealers maintain continuous contact with their customer base. One of the key elements in utilizing IDS Astra CRM properly is making sure you have your RV and Marine sales staff set up in your system correctly. Here are the steps that will assist you with setting […]

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By Karla Homberg Did you know that you can remove a batch from a deposit in IDS Astra G2’s RV and Marine dealer management software? When updating a bank deposit in IDS Astra G2’s dealer software, all outstanding batches will be listed. To remove a batch from this deposit, simply right-click on the batch number you wish to remove […]

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Did you know that all the Grids in IDS Astra G2 can be exported and/or printed? This quick and easy feature can prove to be a very valuable asset to your RV or Marine Dealership. Using it is simple… in your IDS Astra G2 dealer management software, open the Grid.  In this example, the Work Order Manager, load your […]

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By Jenn Varela – IDS Contributor Let’s face it, there’s an awful lot of information out there about social media.  As an RV or Marine dealer, who’s already invested the time and resources in your IDS dealer management software and your website, should you also invest your time in social media or shouldn’t you?  Should you hire someone to manage […]

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By Marilyn Melkus – IDS Software Consultant During a recent onsite visit, I was able to show the dealership how to setup their Parts & Warranty departments to use the IDS EDI (Electronic Data Interface) in order to submit Parts Purchase Orders and Service Warranty Claims via the IDS Astra G2 RV and Marine dealer software […]

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Everybody wants it, everybody has tried it… so is your Daily Sales Traffic Log accurate? The Daily Sales Traffic Log is an integral part of analyzing the effectiveness of your salespeople.  An accurate Daily Sales Traffic Log should include: –  Customer information –  Salesperson –  Marketing source (how did the customer learn about us) –  […]

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