How Much Money is Your Service Department Bringing in Versus Your Cost of Goods Sold? I have heard of all types of methods and names for measuring technician and service department productivity.  I really don’t care what you name it, but the real measure of productivity is: how much money my service department is bringing in […]

Astra G2 Version 11.12.4 RV and marine dealer management software includes our new Enhanced Documents feature, with two exciting improvements designed to boost your branding and improve shop efficiency in your RV and marine dealership. Enhanced Documents allows you to print full-color dealership logos on your Shop Work Orders, Customer Estimates and Work Orders.  You can even choose to employ two logos – whether […]

Scott Motor Coach has used 30 years experience combined with IDS’ Dealer Management Software to educate its customer base and offer the very best in overall service.  Read on to see how CEO, Brad Scott continues to strive for excellence in his RV dealership… IDS: What do you consider to be the strengths of your RV business compared […]

For most dealerships, parts & service will be one of the key profit centers of the dealership business.  But, the success of your dealership’s parts & service departments should be measured by customer satisfaction as well as profitability. Your dealership’s reputation is most likely impacted more by your customers’ view of your parts & service […]

We previously announced our IDS Astra G2 Ticker, a clickable link that takes RV and Marine dealers directly to the IDS User Portal. The IDS User Portal is a single point-of-entry to a variety of valuable resources, news items, downloadable files, and Help videos. The IDS User Portal makes it easier than ever to access the information you need!       We’ve now enhanced […]

RALEIGH, N.C. — Integrated Dealer Systems (IDS) has launched Astra G2, its newest generation dealership management system, and one the company promises is rich with robust features. “Historically, IDS has always offered a feature rich, very robust product for the RV industry,” said IDS General Manager Sean Raynor. “Over the years we have continually added features […]