Dealership Manager Toolbox

The owner or manager of a dealership, or any enterprising company, must have a toolbox to manage the business, the employees, and plan for the future. Management skills such as team building and motivational skills, as well as marketing skills, sales skills, etc. can only be as effective as the tools you use to employ […]

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Buckeye Marine

Recognized as the top Canadian dealership by Boating Industry’s Top 100 Dealers, Buckeye Marine, located in Bobcaygeon, ON, prides itself on more than 60 years of long-standing relationships in the boating community, giving back to the industry, and providing the best in customer service for the generations of customers who have walked through their doors. […]

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Kimbery Schultz

As a follow-up to our Sales & Marketing feature, we’d like to continue introducing you to the great employees that make IDS function on a daily basis.  In this installment, we’d like to introduce you to our Professional Services Group. Kimberly Schultz – Director of Professional Services and Account Manager Many of you may recognize […]

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Miller Marine dealer story

The Miller name has been recognized for generations in the St. Cloud, MN, area for their car business.  Since deciding to expand their business and incorporate boat sales and service in the late 90s, the name continues to grow and now has the same quality sales and service reputation in the marine industry. Discover what […]

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Grant Farrer

Have you ever wondered about the people that help keep IDS running smooth day in and day out?  It takes an exceptional team of talented individuals and we’re so proud to have each one of them.  So proud, that we’ve decided it’s time to feature each one of them.  This also gives our customers a […]

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IDS is pleased to welcome Marc Hertert as its new Inside Account Manager. Marc’s responsibilities are to assist IDS customers with new products and to work with them to determine the best solutions for their businesses. Marc’s area of expertise is focused around Astra CRM, IDS Astra G2, and associated IT requirements. Prior to working at IDS, […]

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An easy, and often overlooked, way to expand an email marketing program for your RV dealership is to include trigger-based email campaigns. Since these are activated by specific actions and the behaviour of your customers, your email marketing will be more relevant, more effective, and you’ll ultimately increase revenue. Defining Trigger-Based Messaging So what exactly […]

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For most dealerships, parts & service will be one of the key profit centers of the dealership business.  But, the success of your dealership’s parts & service departments should be measured by customer satisfaction as well as profitability. Your dealership’s reputation is most likely impacted more by your customers’ view of your parts & service […]

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