Greg Dewalt

I was visiting with an old friend of mine the other day when the topic of bonuses and incentive pay came up.  The team he works with was not being motivated by the incentive pay plan the company has for them.   So I asked him a few questions about the system they have in place, […]

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Now that you’re in the heart of your busy season, do you feel confident that you know all of the customers who have come through your door and that your sales staff is following up with them properly? IDS CRM can eliminate the guesswork by helping you track all of your customer traffic and has a […]

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Did you know that in order for user of your dealership to be able to utilize the great email features within IDS Astra G2, they each need to have their email address and SMTP credential setup in the G2 user file? This is located in G2>ADMIN>ADMINISTER G2>MAINTAIN USERS Update all the information found in the Email section of the user […]

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Kimbery Schultz

As a follow-up to our Sales & Marketing feature, we’d like to continue introducing you to the great employees that make IDS function on a daily basis.  In this installment, we’d like to introduce you to our Professional Services Group. Kimberly Schultz – Director of Professional Services and Account Manager Many of you may recognize […]

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We would like to welcome the following businesses to the IDS family.  The dealerships below have implemented IDS Astra in 2013. All Pro RV Sales – Alliance, OH Boerne Marine – Boerne, TX Gayle Kline RV – Mountville, PA Horizon Marine – Toms River, NJ Old Mill Marina – Dorset, ON RV Direct America – […]

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Miller Marine dealer story

The Miller name has been recognized for generations in the St. Cloud, MN, area for their car business.  Since deciding to expand their business and incorporate boat sales and service in the late 90s, the name continues to grow and now has the same quality sales and service reputation in the marine industry. Discover what […]

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Grant Farrer

Have you ever wondered about the people that help keep IDS running smooth day in and day out?  It takes an exceptional team of talented individuals and we’re so proud to have each one of them.  So proud, that we’ve decided it’s time to feature each one of them.  This also gives our customers a […]

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During a recent on-site training engagement, I discovered that the dealership did not have their point of sale scanners or bar code printers hooked up to their IDS Astra dealer management system. We discussed why and they told me they just never had the time to mess with them.  So we immediately made it a priority […]

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By Jenn Varela – IDS Contributor Twitter, Tweeting, Followers, and the pound sign, or better known these days as the Hashtag.  What does it all mean and what does it mean for your IDS RV, Marine or Trailer business?  In this social media blog, we’ll go over what exactly is Twitter and why it may be a […]

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IDS is pleased to welcome Marc Hertert as its new Inside Account Manager. Marc’s responsibilities are to assist IDS customers with new products and to work with them to determine the best solutions for their businesses. Marc’s area of expertise is focused around Astra CRM, IDS Astra G2, and associated IT requirements. Prior to working at IDS, […]

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