Dealer Resources

Your Service Writer, by far, communicates with more customers in your dealership than anyone else. To put it in perspective, if your Service Writer, on average, makes 20 touches per day, that’s 5,120 touches per year! In comparison, your sales rep may only make 3 touches per day, which only equates to 768 touches per year. […]

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Wilkins RV, a third-generation family owned dealership located in Bath, NY, has a long-standing tradition of providing great service to its customer base.  Having been recognized by RV Business Magazine as a Top 50 dealer, Brian Wilkins and his staff know what it takes to run a successful RV business.  And by utilizing IDS Astra’s […]

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The way in which your products and services are distributed to your customers is an important part of your dealership’s cost structure.  Ideally, your solution should provide the information you need to sell your products and services as quickly and efficiently as possible. The following questions can help you quantify the performance of your dealership’s […]

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How Summit RV Wins at Business Management Like a Major-League Team

As the company grew – they needed to play more like a team.
We sat down with James Bradley, second-generation owner of Summit RV, to learn their secrets.