IDS Customer Relationship Management

Everybody wants it, everybody has tried it… so is your Daily Sales Traffic Log accurate? The Daily Sales Traffic Log is an integral part of analyzing the effectiveness of your salespeople.  An accurate Daily Sales Traffic Log should include: –  Customer information –  Salesperson –  Marketing source (how did the customer learn about us) –  […]

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An easy, and often overlooked, way to expand an email marketing program for your RV dealership is to include trigger-based email campaigns. Since these are activated by specific actions and the behaviour of your customers, your email marketing will be more relevant, more effective, and you’ll ultimately increase revenue. Defining Trigger-Based Messaging So what exactly […]

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Sean Raynor

Discover the latest in Customer Relationship Management (CRM) technology and how it can help you drive more revenue in your RV dealership and develop more loyal and long-lasting relationships with your customer base. Join IDS General Manager Sean Raynor at this year’s RVDA show as he will discuss the latest trends on CRM and how it applies to your RV dealership’s success. By attending […]

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Scott Motor Coach has used 30 years experience combined with IDS’ Dealer Management Software to educate its customer base and offer the very best in overall service.  Read on to see how CEO, Brad Scott continues to strive for excellence in his RV dealership… IDS: What do you consider to be the strengths of your RV business compared […]

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As you know, 2020 hasn’t been an easy year, yet despite the odds, many dealers are not just surviving but actively thriving in today’s market.

So, what does 2021 hold?

Find out in our Trends Report.