IDS

Jason Brock

IDS is proud to recognize another employee who has earned a college degree with the help of the company’s tuition reimbursement program.  Software developer Jason Brock recently graduated from the University of Phoenix with a degree in Information Technology, majoring in Software Engineering.  What makes this achievement impressive is that Jason managed to complete his degree in […]

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Guidelines for Service Advisor

Service advisors should be more than just managers of the technician’s time and communications between the dealership and the customer.  They should be your Service sales people.  For many dealerships, this requires a change in how they manage customers.  I find most Service Advisors take appointments by what tech time is available and schedule accordingly.  […]

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IDS is pleased to announce some welcomed additions to both its product development and marketing staff.  Mario Britz joined the IDS team in the early fall as Director of Product Management and Kseniya began her role as Marketing Director this past spring. Director of Product Management Mario Britz Based in Toronto, Mario comes to IDS […]

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Several IDS customers were recognized as outstanding dealerships on November 21st at Boating Industry’s annual black-tie gala in Orlando.  In the unveiling of the industry’s Top 100 dealers, 8 IDS customers were ranked in the top 20, including the top dealership, Legendary Marine of Destin, FL.  This is the second year in a row the […]

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Greg Dewalt

I was visiting with an old friend of mine the other day when the topic of bonuses and incentive pay came up.  The team he works with was not being motivated by the incentive pay plan the company has for them.   So I asked him a few questions about the system they have in place, […]

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Now that you’re in the heart of your busy season, do you feel confident that you know all of the customers who have come through your door and that your sales staff is following up with them properly? IDS CRM can eliminate the guesswork by helping you track all of your customer traffic and has a […]

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Miller Marine dealer story

The Miller name has been recognized for generations in the St. Cloud, MN, area for their car business.  Since deciding to expand their business and incorporate boat sales and service in the late 90s, the name continues to grow and now has the same quality sales and service reputation in the marine industry. Discover what […]

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As you know, 2020 hasn’t been an easy year, yet despite the odds, many dealers are not just surviving but actively thriving in today’s market.

So, what does 2021 hold?

Find out in our Trends Report.