How to Evaluate Dealer Management Systems

Upgrading your dealership management software is no small task. You should feel confident that your choice will be worth the investment.

While any software will cover the basics of what you need, there are some probing questions you can ask to determine which provider will not only support your business, but actively drive its growth.

Make sure you come to your demo call equipped with these 9 questions:

1. Is your DMS provider in it for the long haul?
2. Have they got a proven track record in our industry, and do they know what it takes?
3. Do they have local support that understands the needs, processes, and challenges of dealers in your specific industry?
4. Is your provider focused on your bottom line and your success or their share price and their quarterly profit report to shareholders?
5. Is your DMS provider large enough to manage the capital investment required to stay current in our industry and successfully launch the new products you need?
6. Are they small enough to be completely dedicated to our industry?
7. Does your provider have the pedigree and experience in our industry to partner with you for the long-term?
8. Does the system earn its keep without penalizing your cash flow?
9. Can you afford to “wait and see” how things play out?

Download a PDF of these questions for free: