Manage a Remote Team

Even before COVID-19, managing a remote team has always been a challenge. Unfortunately, the pandemic has made it a necessity, whether any of us like it or not. In fact, that’s why we’ve created a special care package with resources, tools and offers to support dealers like you during this unique time, so be sure […]

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Featured Connect Service Technicians

Think about your favorite job. What made it great? Many people would say that relationships with coworkers and managers make a significant difference. Positive relationships have been proven through research to create a stronger connection to the company, get people more excited about coming in every day and collaborate more in general. Service technicians may […]

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Featured One on One

There is a process that has been trending in the world of fixed operations recently: the service manager conducting daily one-on-ones with service writers. This meeting typically takes place first thing in the morning and can create a flexible and resilient service department that is ready for anything. According to Retail Automotive and RV Expert […]

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Featured Parts Department

Michael Jordan famously said, “Talent wins games, but teamwork and intelligence win championships.” When dealers are looking to boost sales numbers, the parts department can be easy to overlook. After all, a technician who is a genius in repairs, may be less so on the sales floor. But that is not a reason to give […]

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Featured CRM Grow Customer Base

A great story has a beginning, a middle and an end. The story that you and your customers share together is the same way. Today’s technology community has recognized this phenomenon, so a CRM is your most valuable asset at each phase. Communication depends on the lifecycle and where your customer is at the time. […]

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Featured Service Writer

Every person on your Marine or RV dealership team is important. But to customers, the Service Writer acts as your dealer’s ambassador, making them your service MVP. How confident they are in the face of customer questions strongly affects your brand as a whole. It sounds like a lot of pressure to put on one […]

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Brand Consistency Featured

Do you want to get even more people to enjoy the RV or Marine lifestyle? Are you looking to open (or have already opened) more than one location? Opening a new location is an exciting endeavor, but it comes with unique challenges. A big part of it is managing your brand effectively. According to a […]

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7 Ways to Organize Your Parts Inventory the Right Way

The average employee spends 1.5 hours/day looking for things according to recent statistics. Time is money for RV and Marine dealers, so many are looking to organize their parts inventory. With so many different parts to manage, and a busy schedule, taking the area from chaos to order can seem like an overwhelming prospect. But […]

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IDS Employee Goals and Expectations Featured

RV and Marine dealers are in the business of creating a lifestyle of positivity and freedom for their customers. But, what about the lifestyle of employees within the dealership? After all, front-line employees are the ones dealing with customers day-to-day, so setting them up for success matters. Here are some tips on creating employee goals […]

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Access Your Free Care Package Filled with Resources

We created this Care Package including tools, resources and free offers
to help dealers like you manage their business during these trying times.

IDS Dealer Care Package