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How IDS Helps Johnson RV Build for the Future
Industry:
RV
Company Size:
3 Locations
Number of Employees:
140
Location:
WA and OR
For more than 25 years, Johnson RV has been a trusted part of its community, offering quality service and a wide selection of RVs. While they sell new RVs, their specialty lies in used RVs, consignment sales, and a full-service department and body shop at all three locations.
What keeps customers coming back is their ability to deliver a wide range of products and services under one roof. IDS has played a central role in supporting that complexity. From managing inventory and streamlining operations to expanding into new revenue centers like their body shop, accessories department, and F&I, IDS has provided the tools and flexibility they need to continue growing.
Meet Johnson RV’s Accounting Manager
“My day involves overseeing financial operations across all three locations. I work with reporting, reconciliations, vendor payments, user set ups and compliance tasks. IDS plays a central role in helping me manage these responsibilities efficiently and accurately.”
Why They Chose IDS
When the dealership first transitioned to IDS, the team needed a more integrated and scalable solution to support operations across multiple locations. They were looking for a system that could:
- Handle the complexity of three locations
- Streamline reporting and financial processes
- Support new business initiatives and future growth
IDS was chosen to meet those needs and help Johnson RV build a stronger foundation for growth.
A Smooth Transition
The team adapted quickly thanks to IDS’s robust training resources, responsive support staff, and commonsense system structure.
“The system is intuitive and well-supported. The commonsense structure made it easier for users to understand and adopt quickly.”
Key Features That Make a Difference
- Vision Reporting: IDS’ built-in reports have simplified month-end and payroll processes while making it easier to identify trends and opportunities.
- Reliable Support: A dedicated support team with fast response times and RV industry expertise.
- IDS Customer Portal: A robust knowledge base with helpful video resources make it easy to find answers and stay up-to-date on product releases.
“Those features are central to how I manage our financials and ensure everything runs smoothly.”
Real Results
“IDS has supported our growth into new revenue centers like the Body Shop and Accessories and expanding our Finance and Insurance options. It’s helped us build out our business with confidence, knowing we have a system that can scale with us.”
Partnership with IDS
The dealership describes their relationship with IDS as a true partnership:
“The IDS support staff has been incredibly helpful and responsive. Whether it’s a quick question or a more complex issue, they’re always there to assist. It feels like a true partnership, and that makes a big difference in our day-to-day operations.”
The Bottom Line:
“IDS is a smart investment for any dealership looking to grow and streamline operations. The system is intuitive, the support is excellent, and the reporting capabilities are top-notch. It’s helped us build out our business and manage our operations more effectively across multiple locations.”
Want to learn more about how IDS can be your dealership’s growth partner?
Get in touch with our dealership experts.