IDS eSign

Close Deals Faster. Cut the Paperwork.

IDS eSign eliminates paperwork friction, accelerates cash flow, and ensures every deal and service transaction is properly documented for compliance.

Why IDS eSign?

Accelerate Approvals

Send work orders or sales contracts for remote signature and get them approved in minutes, not days. No more waiting for a customer to drive back to the lot.

Cut the Paperwork

Initiate, track, and manage signatures from within the IDS DMS. No manual uploads, no re-entering customer details — and no expensive third-party tools.

Customer Convenience

Customers can review and sign from any phone, tablet, or laptop — in person or remotely. The modern, transparent experience they expect.

Seamless Integration

Signed documents are automatically stored and indexed within IDS. Historical documents remain accessible and secure —even if you ever disable eSign.

FAQs

Does IDS eSign work with my existing DMS?

Yes. IDS eSign is built directly into the IDS DMS — there is no third-party integration required. Signed documents are automatically indexed in your existing records.

Can customers sign documents remotely?

Yes. Customers receive an email invite and can review and sign from any phone, tablet, or laptop — no app download required. You can also use eSign for in-person signing at the dealership.

What documents can I send through IDS eSign?

IDS eSign supports Work Orders, Work Order Estimates, Sales Quotes, F&I Quotes, Rental Quotes, and Service Mobile sessions — both in-person and remote.

Is there an audit trail for signed documents?

Yes. Every eSign session generates a certificate of authenticity and a full audit trail. Completed documents are automatically stored and indexed within IDS, and remain accessible even if you disable eSign later.

Are electronically signed work orders required for warranty claims?

Some OEM manufacturers require that all labor and repairs listed in a warranty claim are fully supported by an associated signed work order, confirming repairs were completed as authorized and that the customer accepted the unit.

What happens if a warranty claim is submitted without a signed work order?

Claims submitted without a signed work order will be subject to management review, which may extend processing timelines and delay payment.

How does IDS eSign support warranty claim compliance?

IDS eSign makes it easy to capture that signature from the customer and every session generates a certificate of authenticity and a full audit trail, giving your dealership the documentation it needs to submit clean claims and protect against future disputes.

Ready to Stop Paying the Paper Tax?

See how IDS eSign fits into your dealership

Book a Demo Today