I love the IDS support team! It doesn't matter what the issue is – they would either find the solution, or if there is no solution at the moment, they would tell me that they are coming up with another plan. A lot of times, we just go back and forth until we find the solution.
Bambi Johnson, Little Dealer Little Prices
Now that we’re with them, I can say everything they told us they were going to do has been done and they all have been extremely helpful. Just the fact that they have an implementation team puts them light years ahead of the competition. We hear about so many different software companies through our Dealer 20 groups, where people have a hard time just getting a live person on the phone, and we don’t have that problem.
Here’s What Our Customers Think About Our Support
I love the IDS support team! It doesn't matter what the issue is – they would either find the solution, or if there is no solution at the moment, they would tell me that they are coming up with another plan. A lot of times, we just go back and forth until we find the solution.
Bambi Johnson, Little Dealer Little Prices
Now that we’re with them, I can say everything they told us they were going to do has been done and they all have been extremely helpful. Just the fact that they have an implementation team puts them light years ahead of the competition. We hear about so many different software companies through our Dealer 20 groups, where people have a hard time just getting a live person on the phone, and we don’t have that problem.
Kyle Kelly, Kelly’s Port Marine