Announcements

There are 14 events within traditional Astra and Astra G2 that can trigger automatic email notifications. To assign email addresses to these events in Astra G2, choose Admin > Setup > Update Codes and Tables > Admin > Update Automatic Email Parameters. In traditional Astra, choose 11-5-17.   Step #1: Add the email address Simply […]

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IDS is happy to announce that Chris Lorico has joined its Support Team as the Senior Support Analyst. He has over 12 years of experience working with business management software. In that time, he’s held several expanding roles, and for the last six years, he’s worked as a Senior Analyst between Support and R&D. He […]

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IDS is pleased to announce that Rob Decaire has joined the company as its Product Marketing Manager. In this role, Decaire will collaborate with customers and various teams within the organization to bridge any gaps between them and ensure that IDS’ product lineup meets customer expectations in every conceivable way – whether it comes to […]

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IDS is pleased to announce that Eric Tchokonte has joined the North American Dealer Group of Constellation Software as the Vice President of Engineering. He will be in charge of product development across several business units within the Dealer Group, including IDS. Eric has more than 20 years of software development management experience at both […]

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IDS is happy to announce that Sarah Haverstraw has joined its Operations Support team as the new Support Analyst, based in Washington State. She comes from IDS’ sister company DIS, where she spent the last three years training and supporting dealership customers. One of her areas of expertise was Parts and Service, which will definitely […]

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It is getting close to fiscal year-end time for many of us again. In order to prevent interruptions with Part Sales and Work Orders in the new year, use the Accounting module to check and make sure you have the initial fiscal periods defined for the new year. Set up at least the first 3 […]

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IDS is happy to announce that Austin Lee has joined its Professional Services team as a Professional Services Consultant. Prior to working for IDS, he has spent his career in the RV industry with Tri-Am RV Center – a top RV dealership with locations in Florida and Tennessee. His first duty with Tri-Am RV was […]

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The Spring 2017 release of Astra G2 continues to build on the work we’ve done for the managers, CRM 2.0, PDF Sales Quotes and manufacturer integrations – in addition to a large number of bug fixes and overall stability and performance improvements. This is also the first release that will allow for Automated Upgrades – […]

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If your IDS-generated emails are being sent with the wrong email domain (e.g. @rvmarine.com instead of @marinerv.com), you need to change the default email domain, which you can easily do by following these steps: In G2 Admin > Setup > Update Module Configurations, select the System tab.   Enter the correct default email domain in […]

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