Dealership Insights Forum

Join our monthly RV, Marine and Trailer industry conversation

What is the DI Forum?

A monthly meeting of minds with fellow dealers to discuss market trends, share best practices, and gain insight into how other dealers are running their day-to-day operations. 

When is it?

Join us online once a month.

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Discussion Topics:

In each session, we’ll dive into topics like market trends and data, including RECT, sales, and warranty, technology innovations, customer engagement strategies, and more.

Your Host

Don Miller

Senior Consultant at IDS

Don Miller is a senior data consultant at Constellation Dealer Group. With more than 30 years of experience in the industry, Miller provides training, consulting and analytical services to dealerships. He specializes in data analysis and works extensively to educate dealerships on adopting a data-driven decision model. Miller created the IDS RECT report, an RVDA Chairman’s Service Award-winning report. The report is used globally by dealerships to deliver better customer experiences.

Upcoming Talks:

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July 24

Improving Service Back-End Processes

Learn moreHide
@11:30 am EST/8:30 am PST

- Making technicians more efficient
- Managing warranty
- Reducing repair event cycle time

Dealership Industry Insights

Key operational benchmarks for your dealership, delivered every month.

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