Identify and unblock your service department’s biggest bottlenecks

Optimize Your Repair Event Cycle Time (RECT) with IDS RECT Report

Stay Ahead of Industry Trends

Get monthly reports that let you review historical data to spot trends in RECT and aid in forecasting.

Compare RECT Regionally and Nationally

Measure your dealership’s monthly performance against dealers in your region and across the nation.

Fix Service Bottlenecks

Speed up service, reduce employee burnout, and deliver a better customer experience.

See the Latest RECT Numbers for Dealerships in Your Region:

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An end-to-end service to run your business

See the Whole Picture

Get a high-level look at your overall RECT performance and average RECT by Service Advisor, to know where you stand


Analyze Key Service Bottlenecks

Understand the impact of parts availability and warranty coverage on your repair time


Zoom in on the Details

Drill down to the specifics, including individual work orders, part numbers, brands, and vendors


We use the IDS RECT report on a monthly basis to spot our shortcomings and improve the service we are providing to our customers. The IDS RECT report has helped our industry by giving us real data, so we can all work together to solve our customers’ frustration of not having their RV repaired in a timely fashion

Mike Reagan, President and General Manager, Crestview RV


Uncover More Key Operational Benchmarks with IDS Dealership Industry Insights

Your timeliest source for RV industry data including F&I highlights and unit sales information.

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