Announcements

Are you tired of dealing with duplicate customer records and cluttered data in your IDS system? Wouldn’t it be nice to have all of your customer data merged and cleaned? Inaccurate or incomplete customer data often hampers sales, service and marketing performance. Since many of you have expressed the need to have your data cleaned, […]

Read more
Training

Have you hired a new employee recently and struggle to find the time and effort to properly educate them on the IDS system?  Do you find it difficult to do this while managing business during your busy time? To help get your new employees using IDS efficiently and productively we have developed remote training packages […]

Read more

IDS is glad to welcome back long-time employee Kurt Vajgrt. Kurt previously worked 10 years with IDS and rejoined the team in January as a Customer Advocate in the professional services department. His primary job responsibilities include taking new clients live on the IDS software, upgrading current customers to Astra G2 and supporting new customers through the […]

Read more

As the RV and Marine industry expansion continued in 2013, your need to invest in your dealer management system also increased. These investments took place in technology upgrades, new IDS software products and greater utilization of your current software. To meet your increasing needs, IDS added personnel to every department over the last 12 months […]

Read more

Introduction This document provides a walk through on how to uninstall Astra G2 and reinstall the program.  Problem Description If the dealership received a G2 update, there may be some computers that are not able to get the update. If any other issues point to a bad update, the dealership should uninstall and reinstall the […]

Read more