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Day 1
Keynote: Make Some Noise – Open the Throttle and Dominate Your Marketplace
Keynote Speaker: Ken Schmidt
INNOVATIONS: IDS Astra G2 Roadmap
Presenter: Mario Britz
SALES/SERVICE: Optimizing Your Delivery Process
Presenter: Marilyn Melkus & Kurt Vajgrt
Track A:
CRM: Make Your CRM Do the Work For You
Presenter: Mark Berggren
EMAIL MARKETING: Putting Together and Executing the Plan
Presenter: Mark Berggren
Track B:
PARTS: Best Practices Using the Parts Manager
Presenter: Kurt Vajgrt
SERVICE: Effective Warranty Submission Based Off Unit Inventory Purchase
Presenter: Marilyn Melkus & Kurt Vajgrt
Day 2
Diving Deep into the DMS Statement and Balance Sheet
Guest Speaker: Michael Rees
REPORTS: Mastering Advanced Reporting / MITS
Presenter: Mark Berggren
Preparing for the Future: A Creative Brainstorm
Hosts: Ajay Thakur & Kimberly Schultz
Track A:
CRM: ACCOUNTING: Custom GL Reports for All Departments
Presenter: Marilyn Melkus
Track B:
G2 SERVICE WORKFLOW: Beginning to End for Service Advisors and Technicians
Presenter: Kurt Vajgrt & Marilyn Melkus