The Visibility Gap: Taking Control of Your Marine Service Department

Join IDS Marine and PCLM Business Solutions for a free live webinar on April 14 and learn how to take control of your repair cycle time, starting with the data you already have. 

Boats sit. Customers call. Your team is working hard, but without clear visibility into where jobs are stalling, you end up pushing harder without fixing the right thing. 

Waiting on parts. Waiting on warranty authorization. Waiting for a tech to pick up the job. Each bottleneck looks the same from the outside. But they have completely different fixes. 

That’s the problem with managing repair cycle time by feel. 

WHY THIS MATTERS 

The dealers pulling ahead in marine service aren’t working harder than everyone else. They have better visibility into where time is actually going and they act on it. 

This webinar is built for dealer principals and service managers who want to move from instinct to data. No fluff, no pitch just a working session with the people who built the tools. 

Watch On-Demand

View the Recording

What You'll Learn

  •  How to read your RECT data and find exactly where time is being lost 
  • The bottlenecks costing marine dealers the most and how to address them 
  • How dashboards give you command center for your service department 
  •  Practical steps to reduce cycle time and get more boats back on the water 

Presented By

Don Miller

Senior Data Innovation Manager, IDS Marine

Paula Crosbie

Partner, PCLM Business Solutions

The Visibility Gap: Taking Control of Your Marine Service Department

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