Did you know that 89% of your customers and prospects would rather communicate with you via text message than phone call? The way we communicate with our customers is changing every day, and many of the industries we do business with each day (i.e. dentistry) have been using text messaging for years.
To provide our customers the ability to perform 2-way texting, we formed integration partnership with Kenect. Kenect is a business texting platform that allows you to send and receive text messages from your existing business phone line. This platform helps dealerships save time in service and parts, provide a greater customer experience, and capture more inbound leads.
If you want to fully leverage texting, watch this webinar recording where we interviewed Charlie Power of RV Country to find out how IDS Astra’s integration with Kenect helped his dealership:
- Reach more customers via an online text messaging interface. Check it out on RV Country
- Move texting to the dealership’s phone line (away from personal cell phones)
- Generate dozens of 5-star reviews each month to covert more prospects
- Schedule service appointments and send text reminders to reduce no-shows
- Send photos, attachments and service updates via text messaging
- Send automated messages triggered by events