Maximize Your Service Department’s Efficiency.
Go Mobile Today.
Would you like your technicians to spend less time running around and more time in their bays turning wrenches?
Then consider IDS Service Mobile, an easy-to-use application that works on most iOS and Android mobile devices, anywhere there is a cellular or Wi-Fi connection – whether it’s in your client’s or your own driveway, out on the lot or in the great outdoors.
With this app, your technicians will be able to:
- Instantly attach photos to any work order – from anywhere
- Receive and update work orders on the go
- Track customer details (like their name, address, etc.) for each work order
- Seamlessly sync with IDS Astra to ensure data accuracy
- And so much more!
Watch this Video to Learn More
Empower your service techs to:
|Manage Tasks More Effectively
View all work orders on one screen, update their statuses as well as create new custom or canned jobs.
|Speed up Work Order Approvals
Easily acquire customer work order approvals via built-in e-signature capture.
|Process Payments, Anywhere
Accept credit card payments through a mobile device anywhere, anytime, using ChargeItPro.
Capture multiple photos and immediately attach them to related work orders or jobs to save time.
Clock in or out of scheduled jobs to accurately measure budgeted versus actual time.
Save time on manually re-entering work orders and increase their accuracy.
What Dealers Say About IDS Service Mobile
IDS Service Mobile has been a great tool for us as we strive to provide greater service to our customers. Our advisor team utilizes the app to check in our customers, document their concerns, and attach photos to the repair order. The technicians use it as their primary desktop which gives them access to the advisor’s photos while working on the coach, and limits the back and forth from workstations to input information. This has led to an increase in efficiency as well as clearer communication of concerns and repairs. Our warranty team then uses the technician supplied photos from the repair order and sends them to vendors during the claims process. Partner all that with IDS commitment to continued development and their utilizing of dealership feedback for improvement and you have a recipe for success.”Anthony Frandanisa from Tacoma RV Center
Available for iOS and Android