Identify Key Bottlenecks with the IDS RECT Report
Manage Your Dealership, Not Your Server
We made the decision and commitment to move to IDS Cloud two years ago and we haven’t looked back. Once we made the move, our overall soﬅware performance improved dramatically due to the increased speed relative to our old server. Everything runs much faster and smoother now. What’s even more efficient is that IDS now manages, maintains and upgrades our system for us, which is one less thing we have to worry about.
Greg Walker, Vogt RV
We use the IDS RECT report on a monthly basis to spot our shortcomings and improve the service we are providing to our customers. The IDS RECT report has helped our industry by giving us real data, so we can all work together to solve our customers’ frustration of not having their RV repaired in a timely fashion.
Mike Reagan, Crestview RV
We started out with less than 10 users in a single store a few years ago and now we have 30 users over three locations. IDS Cloud had a huge part to play in that. It allowed our business to grow easily, without having to worry about any type of expensive server replacement or upgrades.
Hannah Gross, Bluegrass RV
I think the biggest thing the reports have provided for us is a conversation starter. They provide us with a basis for discussing RECT at our monthly admin meetings. It has gotten staff to begin thinking on this topic at a higher level, and hopefully, it will result in us providing our customers with a better experience.
Brian Wilkins, Wilkins RV
As the company grew – they needed to play more like a team.We sat down with James Bradley, second-generation owner of Summit RV, to learn their secrets.