dealer care


Helpful Tools, Resources and Offers for Every Dealer


We have created this care package to help and support dealers like you during this unique time. We realize that the focus of your business has changed in the near term, and we are here to help fulfill all of your concerns and needs.

Everything listed below is available for all dealers so you can take advantage of these even if you are not an IDS customer.

If you need help with anything, feel free to reach out to us at 800-769-7425.


Please take good care of yourself and your loved ones, while we all look forward to getting back to a more normal course of business!



Engage Your Customers, Sell More Units


More than ever, people are searching online and that includes your customers and your future customers. Wouldn’t it be nice if you could start gathering home addresses of your anonymous web visitors, so you can drive them to your dealership once the economy is back up and running?

To help you do that, we are offering our website traffic technology to you at no cost or obligation. It’s a standalone, which means you don’t even need our management system to do this.





Is your service department fast enough?


Your Region's RECT vs The Nation

Given today’s tough economic climate, it’s more important than ever that your Repair Event Cycle Time (RECT) is as quick and nimble as possible, if you want to avoid losing customers to the competition.

Developed in collaboration with RVDA and RVIA, our RECT reports allow dealers like you to anonymously compare their RECT performance against their region and the whole nation.


download rect reports






How to Manage Your Dealership Remotely


Your Work Remotely Guide

No matter which industry you’re in, it’s becoming clearer than ever that consumer shopping habits are changing rapidly. According to the recent data, for example, 33% of Americans shop online at least once per week, while 69% shop online at least monthly.

That’s why eCommerce businesses like Amazon are so successful. So, what does this mean for RV and marine dealers? The answer is simple – it’s time to move closer to a remote shopping experience, and in this guide, we’ll show you where to start.


download rect reports






Tips from Other Dealers


If you’re looking for practical tips from the best dealerships out there, check out our large repository of dealer success stories, recounted by dealers themselves. You might even recognize a few familiar faces.

If you have tips of your own to share, we would love to hear from you. Email us at

See their stories






More on Helpful Reading

Best Practices for Effective Inventory Counting


Since all of us seem to have more time to read and find new hobbies, why not use it to gain business advice from industry experts like Michael Rees?

Have a look at our free Dealership Resource Center where you can find a plethora of helpful guides, webinars, and articles with topics ranging from inventory control to multi-location management.


Access resouces






Manage Your Dealership Effectively


Looking for ways to improve your dealership so you can maximize your profits once everything returns to normal? Over 1,200 dealers are successfully navigating the current crisis thanks to the IDS dealership management system – and they are more prepared for what’s ahead than many of their peers.

What’s so special about IDS? Discover for yourself in our self-paced Online Product Tour. No need to schedule a call with us – just click on the link below and explore away!


explore online product tour






Is there anything we can help you with? Let us know.