How to Save Time in Service & Parts with 2-Way Texting

Did you know that 89% of your customers and prospects would rather communicate with you via text message than phone call?  The way we communicate with our customers is changing every day, and many of the industries we do business with each day (i.e. dentistry) have been using text messaging for years.

Kenect TextingTo provide our customers the ability to perform 2-way texting, we formed integration partnership with Kenect. Kenect is a business texting platform that allows you to send and receive text messages from your existing business phone line. This platform helps dealerships save time in service and parts, provide a greater customer experience, and capture more inbound leads.

 

Watch this webinar recording to learn about how business texting can impact your dealership business.

Some of the details we’ll cover during this webinar include how to:

  • Text from your existing business line instead of personal cell phones
  • Reduce phone traffic by up to 35% and eliminate customer wait times
  • Schedule service appointments and send text reminders to reduce no shows
  • Integrate text messaging with IDS to send automated messages triggered by events
  • And much more

 

Have questions or interested in the integration now? Email api@ids-astra.com for more details.

 

 

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We sat down with James Bradley, second-generation owner of Summit RV, to learn their secrets.