Think about your favorite job. What made it great? Many people would say that relationships with coworkers and managers make a significant difference. Positive relationships have been proven through research to create a stronger connection to the company, get people more excited about coming in every day, and collaborate more in general. Service technicians may […]
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There is a process that has been trending in the world of fixed operations recently: the service manager conducting daily one-on-ones with service writers. This meeting typically takes place first thing in the morning and can create a flexible and resilient service department that is ready for anything. According to Retail Automotive and RV Expert […]
Read moreThe service that you are able to offer to your customers is the lifeblood of your dealership. It builds trust with your customers and establishes your reputation. The majority of this responsibility falls on the shoulders of your Service Writer. Your Service Writer, by far, communicates with more customers in your dealership than anyone else. […]
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