How to Improve Your Dealership Interaction with Customers

We have partnered with Podium to help you improve your interaction with your customers. The integration with IDS’ dealership management system, Astra G2, will allow RV and Marine dealers to seamlessly connect with Podium without requiring a separate login.

Podium Customer Interaction Integration

This platform allows dealers to collect and encourage online customer reviews, gather insights on review performance as well as interact with customers in real time via text messaging, web chat, Facebook Messenger or Google Click to Message.

Thanks to these capabilities, dealers can boost their sales, customer satisfaction, employee efficiency and web leads.

Watch this webinar recording to learn about the capabilities and how you can,

  • Increase revenue after using the Podium Messaging Platform
  • Send text messages to your customer
  • Gather more inbound opportunities from web chats
  • and much more!

 
Have questions or interested in the integration now? Email api@ids-astra.com for more details.
 

 

How Summit RV Wins at Business Management Like a Major-League Team

As the company grew – they needed to play more like a team.
We sat down with James Bradley, second-generation owner of Summit RV, to learn their secrets.