CRM Best Practices

CRM Best PracticesThe thought of implementing a plan to maintain continual communication with your customers and prospects can seem like a daunting task. The good news is that there have been great strides made with CRM to help dealers stay on top of their leads and customers.

With the help of Jeremy Ketelsen, Brian Wilkins and Chuck Marzahn, we’ll show you from a dealer perspective:

  • How to find new customers and grow your customer base.
  • Ways to effectively communicate with prospective buyers & customers.
  • Tips for engaging with customers in real-time.
  • How to get a team buy-in when implementing a CRM solution.

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Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement