Astra CRM

Now that you’re in the heart of your busy season, do you feel confident that you know all of the customers who have come through your door and that your sales staff is following up with them properly? IDS CRM can eliminate the guesswork by helping you track all of your customer traffic and has a […]

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IDS is pleased to welcome Marc Hertert as its new Inside Account Manager. Marc’s responsibilities are to assist IDS customers with new products and to work with them to determine the best solutions for their businesses. Marc’s area of expertise is focused around Astra CRM, IDS Astra G2, and associated IT requirements. Prior to working at IDS, […]

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The IDS Astra CRM product includes several powerful features designed to help RV and Marine dealers maintain continuous contact with their customer base. One of the key elements in utilizing IDS Astra CRM properly is making sure you have your RV and Marine sales staff set up in your system correctly. Here are the steps that will assist you with setting […]

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Everybody wants it, everybody has tried it… so is your Daily Sales Traffic Log accurate? The Daily Sales Traffic Log is an integral part of analyzing the effectiveness of your salespeople.  An accurate Daily Sales Traffic Log should include: –  Customer information –  Salesperson –  Marketing source (how did the customer learn about us) –  […]

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An easy, and often overlooked, way to expand an email marketing program for your RV dealership is to include trigger-based email campaigns. Since these are activated by specific actions and the behaviour of your customers, your email marketing will be more relevant, more effective, and you’ll ultimately increase revenue. Defining Trigger-Based Messaging So what exactly […]

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Sean Raynor

Discover the latest in Customer Relationship Management (CRM) technology and how it can help you drive more revenue in your RV dealership and develop more loyal and long-lasting relationships with your customer base. Join IDS General Manager Sean Raynor at this year’s RVDA show as he will discuss the latest trends on CRM and how it applies to your RV dealership’s success. By attending […]

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Ever wanted an easy way to find all your RV or Marine Opportunities and Contacts who’ve expressed an interest in a specific brand or model?  Ever wished you had a convenient way to locate all your Leads from a specific source? IDS Astra CRM’s Go search feature, introduced several months ago, offers a quick and easy free-form […]

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Check list for dealership software

Are you currently evaluating dealership software ?

Get a check list that will help you understand all the features you need to effectively
run each area of your dealership.