Customer Service

Dealership peer to peer blog preview image

If you’re a dealership owner or manager looking to improve the skills and engagement of your employees, you may want to consider dealership peer-to-peer training. After all, the biggest asset a dealership has is its employees, and a strong, well-trained team is likely to be more engaged and invested in the success of the dealership.   […]

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Women at IDS

At IDS, women play an integral role in helping RV, trailer, and marine dealerships run their dealership management software efficiently and provide a seamless customer experience for them.   From customer success coordinators to sales engineers and professional services directors, the women at IDS bring unique perspectives and skill sets to their roles. And they […]

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IDS 8 Expert Tips for Using Technology to Enhance Your Dealership’s Service

The RV industry has shown incredible resilience over the last few years. Nowadays, dealers have their sights set on the future. Dealers have taken great strides in adopting important technological changes, for instance, dealership digitalization, that can improve their service. These changes extend beyond the physical boundaries of the dealership and into the digital space. […]

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