Dealer Resources

Webinar-on-Demand: A Service Writer’s Plan for Increased Success

A Service Writer’s Plan for Increased Success

Presenter: Chuck Marzahn, RV Consultant

Watch the webinar recording below and you will learn:

– Key elements required to be a successful Service Writer.
– 3 answers to every customer’s questions that easily gain your customer’s trust.
– 4 vital pieces of customer service information to use so your writers have answers right at their fingertips.




Discover IDS Astra G2

Not getting the right tools to streamline your Service & Parts Operations with your current DMS? We can help you run your service business more efficiently with Service Scheduler, Estimates, Warranty Processing and more.

Let’s have a chat!

Embrace a New Era of Customer Engagement

As you already know, the pandemic has had an enormous impact on everyone, especially consumers. That’s why we’d like to share with you our guide to customer engagement during the pandemic

IDS Guide on Customer Engagement