Goshen, Indiana (November 23, 2010) – Keystone RV Company today announced agreement with Integrated Dealer Systems (IDS), to provide seamless integration of back-end services for Keystone RV dealers who utilize IDS software and systems. The result of this integration will save Keystone dealers hundreds of data entry hours, eliminate errors, and enable dealers to more efficiently manage their parts and service business.
According to Keystone vice-president of customer service Randy Mast, the agreement with IDS was a long time coming but well worth the effort. Says Mast, “Once implementation takes place early in 2011, our dealers will see the immediate benefits. Since many Keystone dealers utilize IDS software, system integration will make it unnecessary for these dealers to duplicate data entry for warranty claim authorization and reimbursement, parts orders and retail unit registration. This is a huge gain in efficiencies and will help drive down Keystone dealers administrative costs.”
Keystone president Bob Martin considers the IDS partnership one example of the kind of support Keystone RV dealers receive before, during and after the sale. “We recognize our role in helping to keep our dealer partners strong and profitable,” says Martin. “By delivering industry leading products, lead-generating national promotions, and efficient back-end support, Keystone dealers will continue to Win Big in the marketplace. We look forward to providing more reasons for dealers to do business with Keystone. ”
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About Keystone RV
Company Keystone RV Company is the nation’s largest producer of travel trailers and fifth wheels, with manufacturing facilities at its headquarters in Goshen, Indiana, and Pendleton, Oregon. Keystone is a subsidiary of Thor Industries, Jackson Center, Ohio, the world’s largest manufacturer of recreation vehicles and a major builder of commercial buses. For additional company information, visit www.keystonerv.com.