Marine solutions

Guidelines for Service Advisor

Service advisors should be more than just managers of the technician’s time and communications between the dealership and the customer.  They should be your Service sales people.  For many dealerships, this requires a change in how they manage customers.  I find most Service Advisors take appointments by what tech time is available and schedule accordingly.  […]

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It’s no secret that 2013 saw a major upswing in economic growth for both the RV and Marine industries. Dealerships across the country are coming off their best season in years, and the future looks bright. With the recession in our rearview mirror and growth on the horizon, now’s the time for you to consider […]

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Several IDS customers were recognized as outstanding dealerships on November 21st at Boating Industry’s annual black-tie gala in Orlando.  In the unveiling of the industry’s Top 100 dealers, 8 IDS customers were ranked in the top 20, including the top dealership, Legendary Marine of Destin, FL.  This is the second year in a row the […]

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Buckeye Marine

Recognized as the top Canadian dealership by Boating Industry’s Top 100 Dealers, Buckeye Marine, located in Bobcaygeon, ON, prides itself on more than 60 years of long-standing relationships in the boating community, giving back to the industry, and providing the best in customer service for the generations of customers who have walked through their doors. […]

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Miller Marine dealer story

The Miller name has been recognized for generations in the St. Cloud, MN, area for their car business.  Since deciding to expand their business and incorporate boat sales and service in the late 90s, the name continues to grow and now has the same quality sales and service reputation in the marine industry. Discover what […]

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During a recent on-site training engagement, I discovered that the dealership did not have their point of sale scanners or bar code printers hooked up to their IDS Astra dealer management system. We discussed why and they told me they just never had the time to mess with them.  So we immediately made it a priority […]

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Conducting a parts count in the IDS Astra G2 RV and Marine Dealer Management Software is easy when you follow these steps… To access the parts count application to go Parts>Utilities>Conduct a Parts Count from the G2 Navigator. In the IDS Astra G2 parts count application, the steps in which to process the parts inventory are […]

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By Karla Homberg Did you know that you can remove a batch from a deposit in IDS Astra G2’s RV and Marine dealer management software? When updating a bank deposit in IDS Astra G2’s dealer software, all outstanding batches will be listed. To remove a batch from this deposit, simply right-click on the batch number you wish to remove […]

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