Fireside Chat with Customer Success Part 2: Customer Retention Tips

 

In the second video in our Fireside Chats with Customer Success series, IDS Customer Success Executive Sara Gauthier shares what it takes to maintain long-lasting customer relationships.

Episode Highlights:

  • Spot early warning signs of customer dissatisfaction
  • Uncover the four key factors that make customers leave you
  • How to handle customers who might not fit your product perfectly…and more!

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< Watch Previous Episode: Building an Effective Strategy

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