Interact with People in a Friendly Manner

Hiring the right Service Writer can be tricky, given how sensitive their job really is. After all, they are in contact with your customers more than anyone else, and it’s their responsibility to ensure that your customers’ equipment servicing needs are properly looked after. It’s an important job, and if mishandled, it can have serious […]

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5 Things That Make a Dealer Successful

What makes you or any other dealer successful? There are many answers to this question, but the simplest one is your longevity. If you are able to consistently weather storms like the economic downturn of 2008 and others, while remaining profitable, then you can safely consider yourself a successful dealer. However, the word “consistently” is […]

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Rocky Mountain RV & Marine blog

Did you know that Astra G2, our dealership management system, has played a significant role in helping Rocky Mountain RV & Marine grow into a successful 10-acre dealership with over 50 employees? In fact, according to Bob Scholl, the Assistant General Manager at Rocky Mountain, “about 40%” of the dealership’s success is due to our […]

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Moix RV Defies Business Expectations

It’s our pleasure to announce that one of our biggest customers and a two-time recipient of the RVBusiness Top 50 Dealer Award – Moix RV Supercenter – continues to transcend the boundaries of a typical business. When we asked the current owner, Michael Moix, as to what makes Moix RV more than just a business, […]

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Brit Connor Joins the IDS Team

IDS is pleased to introduce Brit Connor as its new Business Development Representative. His primary role is to engage with prospects and determine their dealership needs and overall interest in a dealer management system.  Brit came to IDS as a recent graduate from Cornell College in Mount Vernon, IA, where he received a degree in […]

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It’s no secret that in order to be a successful RV business, you must rely on bringing in new customers and keeping your current ones. On average, a customer will look to trade-in their RV every 3 to 4 years. With that active of a market, you need to make sure you maintain consistent communication […]

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The service that you are able to offer to your customers is the lifeblood of your dealership. It builds trust with your customers and establishes your reputation. The majority of this responsibility falls on the shoulders of your Service Writer. Your Service Writer, by far, communicates with more customers in your dealership than anyone else. […]

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